Professional Resume of Mary Jean

A Tender Loving Care Service Naples Fl. (1992-2023) Assistant Director

• Initial contact with client, documented  detailed information for request of services, coordinated managed procurement of sitter, confirmed schedule, clients, payments
• maintained relationships with clients and resorts, worked with conventions, weddings and special events
• Introduced thank you card for services to staff and assisted with Christmas gifts to all hotels and resorts
• Promoted to Assistant Director 2007
• assisted in recruiting, interviewing 
• assisted in orientation process, 1 year exclusive contract ( 2007)  at Waldorf Astoria Naples Florida 
• Assisted, organized planned and prepared activities for large groups, conventions, private parties, weddings, at Port Royal Club,   (Naples)Hyatt Coconut Point (Estero),JW Marriott (Marco Island), La Playa Beach Resort, (Naples) The Ritz Carlton- Naples Beach and Golf Resorts (Naples) A.

ATLC PREP( A TENDER LOVING CARE ETIQUETTE & PREPPRATORY SCHOOL (2007-2009) 

Assistant  Director 

• Life Loyal Member of Kappa Alpha theta Sorority
• Coordinated with kappa Alpha Theta Alumni to include Emily Post Etiquette as basis of business etiquette classes and school 
• Hosted luncheon with Kappa Alpha Theta Alumni Peggy Post. 
• Wrote and applied for grant to establish Etiquette School through Kappa Alpha Theta Grant program 
• Awarded finances for assistance with funding  funding  ATLCPREP. 
• created website for ATLCPREP.COM
• Assisted in mailing and online marketing,  advertising campaigns for introduction of etiquette school
•  Assisted with  purchasing, preparation, and interior design of facility to host classes 
• contacted local television station for interview and grand opening coverage 
• Set in motion & implemented strategic goals and initiatives to align company with mission, values and vision outlined in grant proposal.

M&MDECORATIVE PAINTING ( 1998-2014)Owner

• Successfully created and transitioned a hobby into a profitable business.
• Won awards while working with interior designers, established building companies, homeowners, and businesses in  Southwest Florida.
• Created & Developed  marketing strategies and advertising campaigns for business.  
• Directed all aspects of project management including planning budgeting,  staffing, 
• Managed multiple projects simultaneously while staying within completion  deadlines.  
• Negotiated contracts with venders, suppliers, and customers  effectively

• passion for providing high quality, personalized care tp seniors, adults, and children in private home settings and resorts. 
• A compassionate professional exhibits true empathy , patience, kindness, thoughtfulness, when interacting with clients and their family and friends
• Adept at developing  trusting relationships  with clients, their families 
• Maintains  professionalism and discretion
• Ambitious, proactive, individual with a continuous drive to exceed expectations
• Highly skilled in creating a safe, joy filled optimistic environment
• believes a positive attitude, humor, laughter and faith are necessary elements for true exceptional care.

Summary:

• Dedicated  professional with 20+ years of proven  performance and outstanding ability and experience in caretaking, management, & leadership positions.
• Ability to work independently or collaboratively as a part of a tea to achieve goals and objectives.
• Superb communication, and creative problem solving, time management, and multitasking ability.
•  Strong work ethic, reliable, detailed oriented, exceptional organizational skills.
• Proactive in utilization of combined knowledge, skills and experience to enhance working environments
•  Resourceful and results driven with a desire for efficiency.
• Maintains accurate records, schedules, and coordinates calendars, support staff service providers, and household operations

• Phone & Front Desk  Management 
• Calendar Management
• Client & Resident Data Base Management
• Multitasking & Prioritization 
• Organized & Efficient 
•  Punctual  & Reliable 
•  Attention to Detail
• Orderly & Structured Work Flow Environment 
• Proactive Support 
• CPR  Certified 
• First Aid Certified 
• Dementia CEU Certified
• National Caregiver Certification 
• HIV CEU Certification
• AARP Safe Driver  Certificate
• Daily living assistance: feeding, bathing, grooming, mobility, ambulatory support, medication reminders, health monitoring 
• travel & transportation assistance 
• Scheduling & Calendar Coordination